Patient Access Associate

UnityPoint Health-Trinity
Rock Island

Job Description

Creates accurate and thorough registration records for each patient visit.
Secures appropriate signatures, financial information and documents.
Screens for payer medical necessity requirements and benefit eligibility on appropriate accounts.
Pre-registers scheduled accounts via contact with patients, physicians or appropriate information sources.
Obtains insurance eligibility, benefits for inpatient and outpatient, scheduled and nonscheduled visits.
Updates demographic and insurance information in system as needed.
Initiates collection process by contacting patients/representatives about date of service deductibles, coinsurance and copayments.
Establishes financial arrangements with patients according to policy.
Primary documentation source for access and billing staff.


12 hours/week, 1st Shift, two week schedule rotation - Week #1: Monday & Saturday 7:30am-2:00pm & Week #2: Sunday & Friday 7:30am-2:00pm