Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures. Demonstrates competence in the clinical skills necessary to carry out assigned job duties. Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status. Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding. Answer questions and provide teaching to patients and family members. Provide appropriate and timely documentation in the patients electronic health record using standardized workflows and processes. Provide information to appropriate regulatory agencies (i.e. health department). Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure. Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organizations intranet site. Meet the department work schedule. Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines. Maintain compliance with Personnel policies and procedures. Monitor environmental conditions in order to secure protected health information. Behave in a manner consistent with all Compliance and HIPAA policies and procedures. Maintain regular and consistent attendance at work. Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations. Balance team and individual responsibilities; be open and objective to others views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests. Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.